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Amazing set of articles from the fog creek blog. Well worth the time to read them all:
Part 1 — product knowledge and the buying process
Part 2 — questions, stories, features & benefits
Part 3 — closing and operations
Part 4 — the phone & following up
3 notes
Can’t wait to see this. First project I’ve seen on Kickstarter that motivated me enough to sign up and donate to something.
